Privacy

As a Queensland public entity, the Queensland Racing Integrity Commission (QRIC) is bound by the Information Privacy Act 2009 (Qld) (‘IP Act’) (Information Privacy Act 2009 – Queensland Legislation – Queensland Government) in the handling of personal information. The IP Act contains various privacy principles that govern the way in which QRIC will collect, store, use and disclose personal information.

QRIC’s Privacy Guide sets out details on the types of personal information QRIC holds, and how QRIC handles this information.

Website privacy & security statement

QRIC is committed to protecting the privacy of its website users.

QRIC understands and appreciates that visitors to, and users of, this website are concerned about their privacy and the confidentiality, storage and security of information they provide to us.

Information collected

As a general rule, QRIC does not collect personal information about you when you visit its website.

When you visit this website, our server makes a record of your visit and logs information for statistical purposes only. This information includes the user’s server address, the user’s top level domain name (for example .com, .gov, .au, and so on), the date and time you visited the site, the pages accessed, and documents downloaded, the previous site visited and the type of browser you use.

No attempt will be made to identify users, or their browsing activities, unless we are lawfully required to do so for investigative or law enforcement purposes.

QRIC may collect personal information that you choose to provide via online forms or by email, for example: –

  • You may submit a report via Report Something.
  • You may apply for a licence via the RandLE online portal.
  • You may subscribe to the QRIC News and Updates.

Cookies

Cookies are text files that a website can transfer to your computer when you access information on that site. Cookies allow websites to recognise you as you browse their website.

The main purpose of cookies is to identify users and possibly prepare customised web pages for them. When you enter a website which is using cookies, you may be asked to fill out a form providing information such as your name and interests. This information is packaged into a cookie and sent to your web browser which stores it for later use. The next time you go to the same website, your browser will send the cookie to the web server. The server can use this information to present you with custom web pages.

This website uses cookies to store information only. If you have configured your browser to reject all cookies you will still be able to generally browse through the site.

Links to other sites

QRIC provides links to external websites from its website. These sites are not under the control of QRIC, and as such, QRIC is not responsible for the content, security and privacy practices of these websites.

Public Records

This is a Queensland Government website. Email correspondence sent to this site may be treated as a public record and may be retained as required by the Public Records Act 2023 (Qld) and other relevant legislation. It will also be subject to the provisions of the Right to Information Act 2009 (PDF) and IP Act (PDF).

Email correspondence

Your name and address details will not be added to a mailing list, nor will QRIC disclose these details to third parties without your consent unless required by law. Email messages may be monitored by our web support staff for system trouble shooting and maintenance purposes.

Obtaining access to your personal information

If you want to access your personal information that is in the custody and control of QRIC please contact the Right to Information Officer:

RTI Officer

Queensland Racing Integrity Commission
PO Box 650, Hamilton Central, QLD 4007

Email: RTIOfficer@qric.qld.gov.au

Making a privacy complaint

If you are concerned about a possible interference with your privacy, please contact QRIC’s Privacy Officer and we will investigate the matter. Complaints to QRIC must be made in writing.

The complaint must: –

  • Concern your personal information as defined in the IP Act;
  • Be in writing and state an address to whom notices may be forwarded in relation to your complaint;
  • Give particulars of the alleged breach.

Privacy complaints should be sent to:

Privacy Officer

Queensland Racing Integrity Commission
PO Box 650, Hamilton Central, QLD 4007
Email: PrivacyOfficer@qric.qld.gov.au

If you do not receive a response within 45 days or your concern is not resolved to your satisfaction, you can refer the matter to the Office of the Information Commissioner (OIC): Make a privacy complaint | Office of the Information Commissioner Queensland. Before you lodge a complaint with the OIC, you will generally need to complain directly to QRIC. The postal address of the Information Commissioner is:

Office of the Information Commissioner
PO Box 10143
Adelaide Street
Brisbane QLD 4001